About Genesis Water Restoration

What the local pros do

The local crews cover every stage of a water loss, so you only make one call. That starts with emergency water extraction and structural drying, and runs through mold remediation, sewage cleanup, storm damage, and burst and frozen pipe cleanup, back to the way the home was before. One crew stays with the job from the first pump to the last moisture reading.

How a water loss is handled

The work is done to the IICRC S500 drying standard, not by guesswork. The tech who does the walkthrough maps moisture before any equipment goes down, the extraction crew pulls standing water first, and the drying team runs air movers and LGR dehumidifiers until daily readings confirm the structure is dry. The loss is documented with photos and moisture readings, the paperwork an adjuster looks for. Coverage depends on your policy, so it is worth checking with your own insurer.

Built for Brooklyn homes and weather

Water shows up a certain way here. Much of the borough is brownstones and rowhouses, many raised between 1870 and 1940, where cast iron drain stacks and old galvanized lines crack and split inside the walls. Below grade cellars flood first, from groundwater, from stair and window well runoff, and from the combined sewers that back up through the floor drain in a hard rain. Nor'easters and coastal surge still reach the low blocks near Jamaica Bay and the harbor, the way Hurricane Sandy did in 2012, and a deep winter freeze can split pipes in an unheated cellar overnight. The local pros know these patterns and plan the response around them so the damage gets stopped before it spreads.