A pipe let go in our upstairs bathroom and water came through the kitchen ceiling. They were at our door within the hour, pulled the wet plaster, and had blowers running that same night. Calm, careful people.
24/7 Emergency Response, Brooklyn NY
Water Damage Restoration in Brooklyn, NY
Standing water, a burst pre-war pipe, or a flooded cellar. Our IICRC-certified crews answer around the clock and reach you fast.
(929) 419-4408Tap to call our 24/7 dispatch line On-site in 30 to 60 minutes, day or night
Licensed & insured
IICRC certified
12+years serving Brooklyn
5,000+properties restored
30 to 60minute response
24/7borough-wide dispatch
Right now
Water coming in right now? Do these three things.
These steps protect your home and family while we drive to you. Then call, and we take over.
1
Stop the source if you can
If you can safely reach it, shut the water off at the fixture valve or the main.
2
Stay clear of standing water
Water and outlets are a deadly mix. Keep off wet floors and keep kids and pets out.
3
Call and we dispatch
One call puts a Brooklyn crew on the way with pumps and drying gear.
Call (929) 419-440824/7 emergency line, a person answers
A real person answers, day or night.
Reviews
Brooklyn homeowners call us first
4.9/5
Based on 61 reviews
Trusted across Brooklyn since 2013.
Our finished cellar took on water during a heavy rain. The crew pumped it out, saved most of what was down there, and walked me through the whole dry out. I would call them again without thinking twice.
Woke up to a leaking boiler and a soaked floor. They assessed it quickly, explained what my policy would cover, and handled the billing with my insurer directly. No stress on my end.
Sewage backed up into our ground floor unit and the smell was awful. They showed up the same evening, cleaned and sanitized everything, and left it dry with no odor behind. Professional the whole way.
Water was running down the wall from a roof leak after a bad storm. They tarped it, dried the cavity, and treated the spot before mold could start. Honest about what needed doing and what did not.
A nor easter drove water down our chimney and into the ceiling. They tarped the roof that night, dried everything, and treated the spot before mold could start. Calm and professional the whole way.
Local knowledge
Water damage in Brooklyn plays by its own rules
Brooklyn is brownstones over below-grade cellars, on a combined sewer that backs up in hard rain, along a harbor that flooded in Sandy. The crew at Genesis Water Restoration knows the pattern.
Aging brownstone pipes
Cast-iron and galvanized lines split with age, a top hidden cause of Brooklyn water damage.
Below-grade cellars flood first
Most cellars have no backwater valve. Groundwater, surcharge, and street runoff find them first.
Combined-sewer backups
Most of the city shares one pipe for sewage and stormwater. Heavy rain pushes black water up the floor drain.
Hurricane Sandy, 2012
Sandy's surge flooded Red Hook, Coney Island, and Sheepshead Bay, filling thousands of basements with brackish water.
Hurricane Ida remnants, 2021
Ida dropped three inches of rain in one hour, far past the sewers. Basements flooded in minutes.
Flat-roof and parapet leaks
Flat roofs and parapets crack. Roof water tracks down inside walls, surfacing far from where it got in.
Local resources we point homeowners to:
National Weather Service, New York
NYC DEP, Sewer Backups
FEMA Flood Map Service Center
Services
Every kind of water damage we handle in Brooklyn
One local crew for the whole job, from the first pump-out to the last dry reading.
Emergency response
First on the scene
Water Extraction & Removal
The emergency front door. Pumps clear standing water fast, then we map the moisture left behind.
See water extraction
Flood Damage Cleanup
Surge, tidal, and cloudburst flooding cleaned, dried, and sanitized.
See flood cleanup
Storm Damage Restoration
Nor'easter, surge, and roof-leak damage handled end to end.
See storm damage
Commercial & Co-op/Condo
Offices, storefronts, restaurants, and multi-unit buildings, with after-hours crews and board coordination.
See commercial water damageDry-out & rebuild
Back to normal
Ceiling & Basement
Flat-roof ceiling leaks and flooded below-grade cellars, the two most Brooklyn losses there are.
See ceiling & basement
Structural Drying
Air movers and LGR dehumidifiers that dry walls and slabs to a real standard.
See structural drying
Burst Pipe Cleanup
Split pre-war lines and drain stacks, with hidden in-wall damage dried.
See burst pipe cleanup
Frozen Pipe Cleanup
Cellar and exterior-wall pipes that froze and flooded on the thaw.
See frozen pipe cleanup
How it works
From your call to the last dry reading
1
Call and dispatch
You reach a person, and we send the nearest crew.
2
On-site in 30 to 60 min
We arrive with pumps and meters, day or night.
3
Extract and contain
Standing water out, containment up, contents moved and protected.
4
Dry and monitor
Air movers and dehumidifiers run; we log moisture to a dry standard.
5
Restore and bill
We rebuild and bill your insurance directly.
Recent work
Recent water damage jobs across Brooklyn
Real crews in real Brooklyn rowhouses and cellars.
Three recent jobs, start to finish
October 2025
Burst wall pipe dried out in Park Slope
- Neighborhood
- Park Slope
- Area
- 11215
- The problem
- A split galvanized supply line inside a second floor bathroom wall of a pre-war brownstone soaked the dining room ceiling below overnight.
- What we did
- Shut the branch line, opened the wet cavity, extracted standing water from the floor, and set up contained drying across both rooms.
- Equipment used
- Truck mounted extraction unit, wall cavity drying system, LGR dehumidifiers, penetrating moisture meters.
- Outcome
- The cavity and ceiling read dry in four days, no mold developed, and the homeowner's insurer covered the repair.
February 2026
Cellar flood cleared in Red Hook
- Neighborhood
- Red Hook
- Area
- 11231
- The problem
- A hard nor'easter pushed rain and a high water table into a below grade cellar, soaking the exposed brick foundation wall and stored belongings.
- What we did
- Pumped out standing water, extracted from the brick and slab, moved and assessed contents, then set up structural drying.
- Equipment used
- Submersible trash pump, truck mounted extractor, air movers, LGR dehumidifiers, thermo hygrometer.
- Outcome
- The cellar read dry within five days and the brick was treated so mold never got a start.
June 2026
Sewer backup cleaned up in Flatbush
- Neighborhood
- Flatbush
- Area
- 11226
- The problem
- A combined sewer backup pushed Category 3 water up through the floor drain of a basement apartment during a heavy summer downpour.
- What we did
- Extracted the contaminated water in full protective gear, removed saturated baseboards and flooring that could not be saved, disinfected every surface, then ran air movers and dehumidifiers.
- Equipment used
- Truck mounted extraction unit, antimicrobial sprayer, air scrubbers, air movers, dehumidifiers.
- Outcome
- The unit passed a clearance check and the tenant moved back in within a week.
Why us
The Brooklyn crew that answers when the water won't wait
We pick up
A real person answers every call, day or night.
We dispatch fast
From East Flatbush we reach the borough in 30 to 60 minutes.
We work directly with your insurer
IICRC-certified techs document the loss and bill your carrier directly.
Certified, licensed & insured
Licensed and insured in New York. NYC HIC License #2098447. IICRC certified in Water Damage Restoration and Applied Structural Drying.
Service area
We cover every Brooklyn neighborhood
From our East Flatbush base we respond borough-wide across Kings County.
Brownstone Brooklyn
Brooklyn HeightsDUMBOCobble HillCarroll GardensRed HookGowanus
North Brooklyn
WilliamsburgGreenpointBushwick
Central Brooklyn
Bedford-StuyvesantCrown HeightsBrownsvilleFort GreeneClinton Hill
Park Slope & Prospect
Park SlopeProspect HeightsWindsor TerraceProspect Lefferts Gardens
Flatbush & Midwood
FlatbushEast FlatbushDitmas ParkMidwoodKensington
Southwest Brooklyn
Bay RidgeDyker HeightsBensonhurstBorough ParkSunset Park
South Brooklyn coast
Sheepshead BayBrighton BeachConey IslandGravesendManhattan Beach
Eastern & Flatlands
CanarsieEast New YorkCypress HillsFlatlandsMarine ParkMill Basin
Every Brooklyn ZIP code we serve
1120111203112041120511206112071120811209112101121111212112131121411215112161121711218112191122011221112221122311224112251122611228112291123011231112321123311234112351123611237112381123911249
Seated at 747 E 46th St, we keep an honest borough-wide radius. Anywhere in Brooklyn, call and we confirm a time.
Cost & insurance
What does water damage restoration cost in Brooklyn, NY?
In Brooklyn, NY, water damage restoration typically runs $500 to $7,000+, depending on the water category, how far it spread, and the materials affected.
Minor
$500 to $1,500
- One room or a small spill
- Extraction and drying
- Clean, Category 1 water
Moderate
$2,000 to $6,000
- A flooded cellar or several rooms
- Extraction, drying, minor rebuild
- Grey or contaminated water
Major
$7,000 and up
- Sewage or extensive saturation
- Full mitigation and rebuild
- Category 3 black water
We bill your carrier directly
We document the damage the way an adjuster needs it and bill your carrier directly. You get a straight answer before we start. Want a number? Try the Water Damage Cost Calculator for a Brooklyn range.
FAQ
Brooklyn water damage questions, answered
How fast can you reach my Brooklyn home?
We dispatch 24/7 from East Flatbush and reach the whole borough in 30 to 60 minutes. Name your neighborhood when you call.
What should I do right now while I wait?
If you can reach it safely, shut off the water at the source. Stay clear of outlets, and photograph everything for your claim.
Do you work with my insurance company?
Yes. We document the loss, log our readings, and bill your carrier directly for covered work.
I rent, or I am in a co-op or condo. Who pays?
It depends where the water started and what your lease says. We document the source and scope clearly.
My cellar flooded after heavy rain. Can you pump it out?
Yes. Cellars take water first. We pump it out, extract what soaked in, and dry the slab and walls.
Sewage backed up through my floor drain. Can I clean it myself?
No. A sewer backup is Category 3 black water. We remove it in protective gear, disinfect, and dispose of what cannot be saved.
How much does water damage restoration cost in Brooklyn?
Small jobs run a few hundred dollars. A flooded cellar runs into the thousands, by category and spread.
How long does drying take?
Most homes dry in three to five days, longer for plaster, hardwood, or a saturated cellar slab. We monitor to a dry standard.
My pipes froze and split in an unheated cellar. Can you help?
Yes. A frozen pipe floods on the thaw. We extract the water and dry the structure and any wall cavity it reached.
Which Brooklyn neighborhoods and ZIP codes do you cover?
All of Brooklyn, from Greenpoint to Bay Ridge, Sheepshead Bay, and Canarsie. Every ZIP from 11201 to 11249 is on our map.
24/7 emergency dispatch
Brooklyn's water damage crew is standing by
Water sitting means damage growing. Call Genesis Water Restoration and a crew is on the way, 30 to 60 minutes out.
(929) 419-4408Tap to call, a person answers 24/7